About this course

This short course is suitable for anyone working in a patient-facing role in a healthcare setting. After completing the course, you will:

  • Understand important definitions surrounding bias, stererotyping and how these processes operate in our brains

  • Develop an understanding of how unconscious bias can impact our clinical decision making and affect a patient's health outcomes

  • Conscious inclusion: Develop an action plan to remain aware of and challenge unhelpful behaviours and biases in the clinical environment


Course curriculum

  1. 1
  2. 2
    • A word from us...

    • This is not a tick box exercise

    • Understanding and challenging bias

  3. 3
    • The legalities

    • How to effect positive change

  4. 4
    • Your Inclusive Action Plan

    • Test your knowledge

    • Further training

    • Pre-recorded webinar - Words can harm, words can heal: The impact of inclusive language