Support your LGBTQ+ patients

Written and developed by queer and gender non-conforming healthcare practitioners, this course uses real-world experiences from trans and LGBTQ+ patients to develop a groundbreaking new online learning course for hands-on therapists.

Lack of understanding of LGBTQ+ bodies is hindering access to healthcare for this demographic, creating very real health concerns. The LGBTQ+ community have specific health needs and challenges that we as practitioners need to familiarise ourselves with, in order to support them effectively. Not only that, we need to be working to create inclusive and affirmative practices where our LGBTQ+ patients feel safe.

In this course, you'll learn the answers to some of the most commonly asked questions when caring for LGBTQ+ patients

  • Learn the best practice recommendations for asking about gender identity

  • Learn what pathologies may present in this demographic, and how to support these patients

  • Learn what you should be aware of as a practitioner

  • Understand what hormonal treatments can impact pain patterns and presentations

  • Understand how to create a practice that is safe, inclusive, and affirming of your LGBTQ+ patients

  • ... and so much more!

"Clear, in-depth, and comprehensive. The breadth and depth of information contained within this course is invaluable for any and all clinicians working within direct patient-facing contact."

- EDI Lead, NHS Clinical Commissioning Group

What our students have to say

5 star rating

So much I thought I knew, but didn't!

R Morgan

I loved this course! It took me a while to decide I wanted to do it, but I was really enticed by the idea that there was information that I didn't know I did...

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I loved this course! It took me a while to decide I wanted to do it, but I was really enticed by the idea that there was information that I didn't know I didn't know (if that makes sense!) Turns out I was completely right- there is so much more to this topic than I thought. Before I started this course I was one of those people who thought that LGBTQ+ people didn't need specialist treatment and I didn't need specialist knoweldge to look after them. I'm so thankful to Oakley Coaching and Anna for writing this course- its so thorough and has made me feel much more confident in supporting the LGBTQ+ people I see in my practice. In addition, I have a range of practical steps I'm going to be taking over the coming weeks to make my practice more inclusive. 100% would recommend to all therapists and practitioners.

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5 star rating

An important course for clinicians

D Russell

As a member of the LGBTQ+ community, I thought there wouldn't be much in this course I did not already know- how wrong I was- there is so much more to learn!...

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As a member of the LGBTQ+ community, I thought there wouldn't be much in this course I did not already know- how wrong I was- there is so much more to learn! There is so much valuable content in this course, providing a deep dive into the key aspects of inclusive healthcare, including some parts that I had not even considered previously. Thoughtfully written, powerful, well-referenced and engaging, I am seriously impressed and will be recommending this course to other clinical colleagues. Look forward to enrolling on other Oakley Coaching courses in the future.

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5 star rating

Vital training

Jason Green

As evidenced in the course, the only way to reduce health inequalities in LGBTQ+ people is by taking a long hard look at the situation. It's easy to turn a b...

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As evidenced in the course, the only way to reduce health inequalities in LGBTQ+ people is by taking a long hard look at the situation. It's easy to turn a blind eye or refuse to accept that "not being non-inclusive" is different to being "actively inclusive", a term used throughout this course and for good reason. Not your usual online training, this course is engaging throughout and the information delivered in such a way as to encourage thought and insight. It also answers many of the all-too-important questions raised when considering providing hands-on care to LGBTQ+ people- somethign I have never seen covered in any other course. For example- What nerves are involved in what procedure, what should my intake forms look like, what are my legal responsibilities, what presentations might I see in my practice and what differentials should I be considering, what impact does X hormone have on the body, on their recovery, on their outcomes from care.... I could go on. I very much enjoyed this course and will be using it as a reference tool to keep coming back to as I refine my practice with the small, achievable steps outlined in the course and work to becoming a more 'actively inclusive' practitioner.

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5 star rating

Should be mandatory for all practitioners

Lou Bevan

I decided to do this course after a situation in my clinic- I wish I had known this type of training existed before that had happened! So much to learn on t...

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I decided to do this course after a situation in my clinic- I wish I had known this type of training existed before that had happened! So much to learn on this topic, but now I feel so much better informed and confident looking after LGBTQ+ people and know what I should and shouldn't be doing. This course is really in-depth but also easy to understand and apply in clinic. Such important training, I will be recommending this to all my friends and colleagues.

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Instructor(s)

Chiropractor and EDI Consultant Philippa Oakley

Philippa (she/her) is a qualified chiropractor with ten years experience within the NHS and private health sector. In addition to her work as a Chiropractor, she is an experienced Equality, Diversity and Inclusion consultant with a specialist interest in care of the LGBTQ+ population. In 2023, she was the recipient of the British Chiropractic Association's "Chiropractor of the Year" award in recognition of the work she has done to develop EDI within the Chiropractic profession. Philippa and her wife Rhiannon work extensively with the NHS, UK Healthcare Regulators, professional membership associations and private practices to develop EDI within their organisations. In addition, Philippa is the clinical director of Acorn Health, an award-winning Chiropractic clinic based in Wiltshire. Philippa graduated from the Welsh Institute of Chiropractic and was awarded the RCC’s prize for best research project for her work into how thoughts and feelings surrounding back pain can impact a patient’s response to care. She holds a PgCert in Professional Development (Chiropractic) with AECC University Colege and was the recipient of the Royal College of Chiropractors' Graham Heale Award for Outstanding Postgraduate Training Candidate. Philippa also holds a SFEDI Level 5 Diploma in Personal Performance Coaching (Distinction), is a Professional Member of the European Mentoring and Coaching Council and is a Coach and Mentor with the NHS Leadership Academy.

LGBTQ+ Specialist Advanced Clinical Massage Therapist Ana Bott

Ana Bott (she/her) is an LGBTQ+ Specialist Massage Therapist in Brighton, UK. Her work focuses on making massage accessible to LGBTQ+ people, understanding LGBTQ+ specific and prevalent pain patterns, and helping those affected understand their bodies better so that their pain levels can be reduced. Over the last year she has contributed to pathology textbooks, been featured In international publications and has delivered seminars and workshops on inclusive massage to both regional and national charities and organisations. Working within the LGBTQ+ community, Ana also creates video and text based resources to raise awareness of gender-diverse bodies, their needs and how massage can be used to promote both physical and mental well being. Ana hopes to use her platform to continue to raise awareness of Transgender health needs, encourage inclusivity in bodywork and research Transgender prevalent pathologies. Ana recently completed her Advanced Clinical Massage qualification and was the winner of the Federation of Holistic Therapist's "Inclusive Business of the Year" award for 2021. Ana Bott is co-author on the LGBTQ+ Healthcare: Key Considerations for Clinicians Course.

Course curriculum

    1. An Open Letter to the LGBTQ+ Community

      FREE PREVIEW
    2. About us

      FREE PREVIEW
    3. How to use this course

    4. Important notes about this course

    5. LGBT Terminology: A glossary

    6. Why this course is needed

      FREE PREVIEW
    1. Module Aims

      FREE PREVIEW
    2. Overview of LGBTQ+ specific health challenges

    3. What healthcare providers are doing well

      FREE PREVIEW
    4. A brief lesson in LGBTQ+ history

    5. Why this is important

    6. Let's get specific

    7. Why we need to ask: Physical and mental health concerns

    8. Module One Quiz

    1. Module Aims

      FREE PREVIEW
    2. Understanding attachment theory

    3. Attachment Theory: The impact on mental health

    4. Attachment Theory: PTSD and Physical Health

    5. Staying aware as healthcare professionals

      FREE PREVIEW
    6. Module Quiz

    1. Module aims

      FREE PREVIEW
    2. The benefits of being an inclusive business

      FREE PREVIEW
    3. An overview of inclusive spaces

    4. Intake Forms

    5. Commonly used terms on intake forms: Proposed Replacements

    6. The Clinical Space

    7. Module Quiz

    8. LGBTQ+ Healthcare: Libby's Story

    1. Introduction to Clinical Care for LGBTQ+ People

    2. Biopsychosocial Considerations

    3. Trauma Informed Care: How trauma impacts the body

    4. Understanding surgical interventions for transgender people

    5. Understanding pharmaceutical interventions for transgender people

    6. Gender dysphoria concerns

    7. Prevalent Pathologies in LGBTQ+ People

    8. Module Quiz

    9. Inclusive Healthcare: Ray's Story

    1. Module aims

      FREE PREVIEW
    2. Indications for treatment

    3. Taking an inclusive case history

    4. Transgender pregnancy and chestfeeding

    5. Screening for patient safety around domestic and social violence

    6. Understanding LGBTQ+ specific concerns: Tucking, packing, binding and more.

    7. Further Physical Considerations: Scar assessment, skin changes, distal nerve neuropathies and more

    8. The Physical Examination: Terminology and Choice of Language

    9. The Physical Examination: Prior Preparation

    10. The Physical Examination: Hands-on Exam

    11. The Physical Examination: Communication and Consent

    12. The Physical Examination: Aftercare

    13. Inclusive hands-on care Quiz

About this course

  • £258.00
  • 56 lessons
  • 0 hours of video content

FAQ

  • How many hours CPD is this course?

    This course provides a minimum of 10 hours CPD/CE.

  • How long do I have to complete the course?

    You will have lifetime access to this course and any future released modules.

  • Do I get a certificate upon completion?

    Yes! You will receive a certificate for your CPD records upon completion of the course.

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