Communication is at the heart of every healthcare consultation

Let's learn how to do it well

We are Oakley Coaching, accredited coaches and healthcare professionals who specialise in supporting practitioners working in both private practice and the NHS. The Confident Clinicians Academy has been developed to bring you the very best in online skills courses to help you in clinical practice. We are passionate about supporting practitioners to deliver the very best in person-centred care, with a particular focus on supporting patients who face health inequalities.

Testimonials

Ricky Somal

Deputy Director of Organisational Development and Inclusion Isle of Wight NHS Trust

Outstanding learning and development from Oakley Coaching to empower Isle of Wight NHS Trust to deliver quality improvement in transforming outcomes for our LGBTQ+ Island community. This LGBTQ+ development training was one of the best I have come across. Thank you so much for your time and expertise, the feedback has been phenomenal. Absolutely and strongly recommend your services to any organisation.

Dr Rob Finch

CEO, The Royal College of Chiropractors

Philippa Oakley delivered a seminar for members of the Royal College of Chiropractors focusing on communicating with patients in pain, incorporating health coaching and motivational interviewing techniques. We were pleased to be able to facilitate a seminar on this topic for our members given the importance of incorporating these skills into patient care. The feedback from our delegates was that the event was highly engaging and informative, with skills that were relevant and immediately applicable to practice.

Catherine Quinn

President, British Chiropractic Association

We invited Rhiannon and Philippa to speak at the BCA Autumn conference after seeing their seminar at the COPA series in London. We pride ourselves on the quality of speakers and CPD we provide to our members and Oakley Coaching delivered a highly professional and informative talk with captivating stories from clinical practice. 
 Our members commented that their presentation was full of valuable content that would be of enormous benefit to them, and we would be pleased to invite Oakley Coaching to speak at future BCA events. The BCA is always proud to see our members achieving in various ways and we are delighted to see Philippa and Rhiannon delivering such high-quality CPD.

Samantha Davies

Private Practice, The Corefit Chiro

Can’t recommend Oakley Coaching enough! Philippa and Rhiannon are experts in the world of coaching and have helped me over the years in so many ways. Not just in practice but personally also. I am so happy that they have finally put everything they know into a course that we can use to hone our skills. I’ve just started it and I can tell you straight away it doesn’t disappoint. It’s clear, easy to follow and full of unbelievably useful information that is going to make my communication skills in practice much more effective. I'm excited to find out what the rest of the course will bring. Thanks so much ladies, you’re both amazing.

Mai-Thy Ta

Forward Thinking Chiropractic Alliance, USA

For the last few months, I've been struggling with a strong sense of Imposter Syndrome particularly at my clinic as well as within my leadership positions both within the Forward Thinking Chiropractic Alliance and the American Chiropractic Alliance. COVID-19 turned everything upside down, and I genuinely felt lost, unproductive, and unmotivated. I felt like I was letting my team down. One day, I was helping with some routine maintenance on our website and I actually stumbled on one of our FTCA Webinars that we have for our members. It was a webinar created by Philippa Oakley DC and Rhiannon Oakley titled: Goal Setting & Leadership During Crisis, and the title itself really struck a chord with me. I immediately watched it and let me just say, it truly was a breath of fresh air. I re-structured my goal setting into manageable pieces and began implementing their tips to re-energize myself, to re-fill my cup, and re-identify my purpose. I can't recommend this webinar enough for those of you who have had similar feelings during this pandemic. I'm so thankful for Philippa and Rhiannon Oakley for their guidance and for supporting the FTCA!

Alison Dantas

MA, CEC, C. Dir., Chief Executive Officer- Canadian Chiropractic Association

The Canadian Chiropractic Association is pleased to collaborate with Oakley Coaching to offer this innovative course to members across Canada. Our aim with our diversity, equity and inclusion strategy is to foster an inclusive and accepting culture, confront discrimination and be more aware and responsive to the needs of diverse groups. We continually look at new courses and training that would benefit our members and felt this course would be a valuable and important addition to our offering.

Instructor(s)

Chiropractor and EDI Consultant

Philippa Oakley

Philippa (she/her) is a qualified chiropractor with ten years experience within the NHS and private health sector. In addition to her work as a Chiropractor, she is an experienced Equality, Diversity and Inclusion consultant with a specialist interest in care of the LGBTQ+ population. In 2023, she was the recipient of the British Chiropractic Association's "Chiropractor of the Year" award in recognition of the work she has done to develop EDI within the Chiropractic profession. Philippa and her wife Rhiannon work extensively with the NHS, UK Healthcare Regulators, professional membership associations and private practices to develop EDI within their organisations. In addition, Philippa is the clinical director of Acorn Health, an award-winning Chiropractic clinic based in Wiltshire. Philippa graduated from the Welsh Institute of Chiropractic and was awarded the RCC’s prize for best research project for her work into how thoughts and feelings surrounding back pain can impact a patient’s response to care. She holds a PgCert in Professional Development (Chiropractic) with AECC University Colege and was the recipient of the Royal College of Chiropractors' Graham Heale Award for Outstanding Postgraduate Training Candidate. Philippa also holds a SFEDI Level 5 Diploma in Personal Performance Coaching (Distinction), is a Professional Member of the European Mentoring and Coaching Council and is a Coach and Mentor with the NHS Leadership Academy.

Business Development Strategist and EDI Consultant

Rhiannon Oakley

Rhiannon (she/her) has extensive experience in marketing, public relations and business consultancy and is an experienced Equality, Diversity and Inclusion Consultant with a specialist interest in EDI within operational processes. Rhiannon has a BA (Hons) degree in Events Management and Journalism and started her career working with a diverse portfolio of clients across all industries. After establishing her own marketing and business development consultancy, Acorn Creative, she assisted with the expansion of Acorn Health into a multidisciplinary healthcare clinic and worked as the Practice Manager. She continues to work with businesses across the globe, currently assisting in business support and education programmes for Local Authorities and the Government. An Associate Member of the Chartered Institute of Marketing, Rhiannon has extensive experience in business development for SME’s, start-ups and established businesses and loves helping individuals and teams meet their potential. Rhiannon holds a SFEDI Level 5 Diploma in Personal Performance Coaching (Distinction) and is a Professional Member of the European Mentoring and Coaching Council. She is an executive career coach and registered Coach and Mentor with the NHS Leadership Academy and works with NHS Trusts, Healthcare Organisations and professional membership associations around the world to develop their EDI activities.

LGBTQ+ Specialist Advanced Clinical Massage Therapist

Ana Bott

Ana Bott (she/her) is an LGBTQ+ Specialist Massage Therapist in Brighton, UK. Her work focuses on making massage accessible to LGBTQ+ people, understanding LGBTQ+ specific and prevalent pain patterns, and helping those affected understand their bodies better so that their pain levels can be reduced. Over the last year she has contributed to pathology textbooks, been featured In international publications and has delivered seminars and workshops on inclusive massage to both regional and national charities and organisations. Working within the LGBTQ+ community, Ana also creates video and text based resources to raise awareness of gender-diverse bodies, their needs and how massage can be used to promote both physical and mental well being. Ana hopes to use her platform to continue to raise awareness of Transgender health needs, encourage inclusivity in bodywork and research Transgender prevalent pathologies. Ana recently completed her Advanced Clinical Massage qualification and was the winner of the Federation of Holistic Therapist's "Inclusive Business of the Year" award for 2021. Ana Bott is co-author on the LGBTQ+ Healthcare: Key Considerations for Clinicians Course.

Looking for something else?

In addition to our online skills courses, we also offer private coaching, mentoring, bespoke seminars and practice consultancy services.

Please note: all prices are for individual access only. Oakley Coaching accepts no responsibility for individual CPD requirements and acceptance. Please check with your professional regulator for specific CPD requirements. Oakley Coaching reserves the right to change, alter, or remove lessons and chapters from any and all courses (pre-order or published) in order to improve upon, edit or otherwise alter the learning content.