Inclusive communication

2 hrs CPD, 90 days access

  • Impact of inclusive language on health outcomes

  • Micro-aggressions and common communication pitfalls

  • Best-practice language and guidance

Course curriculum

    1. Who we are

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    2. How to use this course

    3. Guidance on using the course

    4. Before you get started...

    1. Introduction to inclusive language - video

    2. What is EDI?

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    3. Why does this matter?

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    1. Inclusive language: Ageism, ableism and more.

    2. Impact of non-inclusive language with colleagues

    1. Language and rapport

    2. Reflecting on your language

    3. What if I get it wrong?

    1. Plain Language Download

    2. Gendered Language Download

    3. Ethnicity, race and nationality inclusive language download

    4. LGBT Inclusive Language Download

    5. Pre-recorded webinar - Words can harm, words can heal: The impact of inclusive language

    1. Test your knowledge

    2. Further training

About this course

  • £55.00
  • 19 lessons
  • 0 hours of video content

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