Non-clinical LGBTQ+ Awareness
2-hour CPD for non-clinical staff to develop awareness of LGBTQ+ issues and understand how to support patients and provide an inclusive service for all.
Do you want to feel better informed about LGBTQ+ people and how to provide an inclusive service? Would you like to ensure you are being respectful of people's pronouns, terminology and identity? This short course will equip you with the knowledge and understanding of how to provide an inclusive atmosphere for LGBTQ+ people. After taking this course, you will feel confident in your understanding of LGBTQ+ issues, terminology, language, and more.
Understand the LGBTQ+ acronym and it's meaning
Know how to address people respectfully using their chosen pronouns
Develop your knowledge of key LGBTQ+ terminology and why it matters
Understand the importance of inclusive language: Do's and don'ts
Feel confident in supporting LGBTQ+ people within your workplace
6-month access
This is a short 2-hour course providing a robust overview of how to support LGBTQ+ people in your workplace.
This course is particularly useful for non-clinical staff or those working in patient-facing administrative roles, including but not limited to receptionists, administrative staff, support staff and more.
You will receive six months access to the course to complete your training, and a certificate of completion upon finishing the course.
This course has been written and developed by queer and gender non-conforming healthcare professionals with a proven track record of delivering training on Diversity, Equity and Inclusivity (DEI), and transgender awareness training. We don't just "talk the talk", but "walk the walk" too, utilising these skills in our own clinics, with our own patients and staff. Our courses are written to provide real-world applications that are relevant to you, and can be of immediate value and support to your workplace.
An Open Letter to the LGBTQ+ Community
FREE PREVIEWAbout us
FREE PREVIEWHow to use this course
Before we begin...
What does it all mean? Understanding the LGBTQ+ umbrella
A brief lesson in LGBTQ+ history
The lived experiences of LGBTQ+ people
LGBT Terminology: A glossary
Respecting and using pronouns
LGBTQ+ Inclusive Language: Do's and don'ts
Putting this knowledge into practice
Recommendations for your conversations
Test your learning
Final thoughts and next steps
Share your thoughts with us
Before you go...
Pre-recorded webinar - Seminar: Three myths that are impacting the care of your LGBTQ+ Patients
LGBTQ+ Friendly Clinic Logo